Email info@kundenservicesng.org
Head Office Abuja, Nigeria
Telephone +234 805 555 5565
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Frequently asked questions

FAQs

  • What Kind of services do you offer?

    We specialize in the deployment of dynamic and highly scalable electronic payment infrastructure solutions that satisfy the evolving needs of the Financial, Industrial, Telecommunication and Utilities sectors of the economy across the Sub-Saharan Africa.

  • Do i have to make an appointment to visit your office?

    Yes, we attend to visitors on Tuesdays and Wednesdays.

  • What is epayment?

    ePayments is a payment instrument created by professionals in Internet business and electronic commerce. We have launched a platform for fast, cost-effective and secure payments. We have also developed a convenient mobile app that allows you to manage your e-Wallet and cards from anywhere in the world with just your mobile with you. ePayments is tailored to your needs: from a large online shop to an ordinary Internet user. Pay for goods and services, accept payments and reward your employees with an ePayments prepaid Mastercard®!.

  • How does epayments work?

    It is very easy to become an ePayments e-Wallet owner — simply register by providing your phone number or email to us. Once registered you will be able to accept and transfer funds as well as to order an ePayments branded prepaid Mastercard® card. In order to make all the functionalities as well as maximum limits on operations available to you, just go through our fast verification process..

  • What is Nipost Card?

    It is a Nigerian Postal Service (NIPOST) initiatives to create a prepaid card called the POST OFFICE CARD a medium in which they would handle all financial payment for their product and services. This is in line with cashless Nigeria initiative of the Central Bank of Nigeria

  • Do you have other offices?

    Yes we have other branches in Lagos and Kaduna. Refer to our contact page

  • How does Nigeria post office Card work?

    Sender (from abroad) buys International Money Order from his/her Post Office and completes the steps to transfer money to Nigeria (you!) Receiver (you!) in Nigeria goes to any* Post Office to:

    a. Identify yourself: Present your ID

    b. Verify the Transfer is yours: Sign or affix your thumbprint.

    c. Payment will be made to your Kunden-issued Prepaid Verve, Mastercard or Visa Card

  • How do we get the card?

    You can get NipostCard in any branch of United Bank for Africa (UBA) and ACCESS Bank Plc.

  • When does it start?

    NipostCard will kick start from September 2017. If you would like to be kept informed about when Post Offices in your area will be offering this service, please click here and complete the form